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OnlineCityTickets - Don't buy on this site.

Complete rip off. They find their way in when you are on a legitimate site. Not only do they increase the base cost of a ticket, but I was nailed with a $17.45 service charge for each ticket. You don't find this out until it's too late. So, 3 tickets with a would be price of $23 at the door ended up with a total cost to me of $163.35 Stupid me. Don't order from these scammers!!!!
#1469432
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OnlineCityTickets - Over priced

I bought tickets that were overpriced by $75 plus the extra charges. I am beyond pissed and I will never use this venue again.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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#1467374
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I purchased tickets thinking that it was from my venue. Their link was setup to look like it was, but in turn directed me to their site to purchase the tickets. I thought it was a new ticket company my venue was using so I went through with the purchase. Then there was...
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1.0
I didn't like
  • This site is basically fraudent
  • Unprofessional customer service and fraudulent service claims
  • Getting bait and switched and ripped off
#1466766

OnlineCityTickets - Never got tickets

I ordered tickets and never received them. They will not refund my money even though they say that they would. DO NOT USE THEM. You will never get a live person to talk to as well.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I liked
  • Early ticket pre-sale
I didn't like
  • Did not receive what i ordered
#1464000
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OnlineCityTickets - Hidden cost

I ordered 2 tickets at $151 each and I ended paying $415 out of nowhere because of service charge and special delivery. It was not mentioned anywhere, it just appeared AFTER I payed... pretty pissed! Of course no cancellation possible.
#1462547
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OnlineCityTickets - SUPER OVERCHARGED TICKETS

My friends bought two tickets for 35 dollars each and no surcharges (through the venues actual website) I went to buy tickets through Ticketmaster and got rerouted to “onlinecitytickets” and quickly bought a ticket, as I thought they were gonna sell out. I soon found out I paid 85 dollars when it was all said and done for 1 single tickets. So I ended up paying 15 dollars more for a non physical tickets compared to my friends getting two seats (better seats at that) for a combined total of 70 dollars. Don’t use this website, unless you’re in a serious pinch... the real downside is I don’t even know If these tickets are legit. Guess I’ll find out tomorrow when I get to the venue or call the box office before driving out. Wtf
#1460674
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OnlineCityTickets - Scammers!

Fraudulent purchases from Online City Tickets. DO NOT PURCHASE from them! I recently went on their website to purchase Backstreet Boys tickets in row 127 and when I received my receipt, the seats listed with a completely different section on the top row section 323. After calling the help center, they told me there was no proof that I was intending to purchase the tickets in section 127 because my receipt stated otherwise. Every website has the 100's section seats listed as the price I paid but there was no customer service options offered. They informed me that my only option was to sell the tickets to someone on a third party site and buy new tickets. This site is not legit, they are scamming people and ticket GOUGING.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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#1458602
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OnlineCityTickets - Do not use!!!

DO NOT USE this site!!! I bought 4 tickets for my family for $41 a ticket but they charged me $58.75 a ticket totalling $235. Then to add to the pain the face value on the ticket was $25. When I pointed this out to them they basically told me too bad. This is not a reputable site if they are not able to admit when they’ve over charged someone.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1458266
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I thought I was purchasing tickets from my local ticket office because your site changes names to imitate a local office. Once I realized what had happened ( 2 hours after purchase) and I had paid inflated prices ($127.00 each for $70.00 tickets) I was told my purchase...
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Anonymous
Frank D

Same thing happened to me. They need to be removed and put away for a long time.

1.0
#1457145
I was on the Red Rocks Ampi-Theater website to order Michael Franti tickets and I placed the order for 6 tickets only to find out once I got my confirmation email that I was diverted automatically to OnlineCityTickets.com. They charged me $1344.00 for 6 tickets that DO...
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1.0
I didn't like
  • Are a scam and i will never use them again
#1456275