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OnlineCityTickets - Avoid These Folks Like The Plague
We purchased a set of tickets for Disney on Ice from this site. We received a "confirmation" (see the attached picture). We went to the actual event. They had no record of our tickets. We produced the "confirmation". That didn't help at all. So we called...
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1.0
I liked
  • Easy to use website
I didn't like
  • Not actually getting the tickets
#1519575
As I stated in my last review how they won’t refund my money. I called back today with a cooler head and again was told no refund even though I will not be in the same state a year from now! But I was told I can sell the tickets. And shockingly enough the customer...
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Anonymous
Anonymous

TO ALL THE TICKED OFF OZZY TICKET HOLDERS, THERE IS A SOLUTION THAT NOT MANY KNOW ABOUT. CALL YOUR CREDIT CARD COMPANY, TELL THEM OF THE OVER YEAR DELAY AND TELL THEM YOU WANT...

1.0
#1509928

OnlineCityTickets - Never again

Purchased concert tickets, and the concert was rescheduled for almost a year later. They refused to refund the tickets because technically it wasnt canceled. For all i know, I could be dead in a year, but they dont care, they will be laughing and smiling all the way to the bank.
1.0
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Advertised vs Delivered
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#1508718
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OnlineCityTickets - Ridiculous

After waiting for almost a year for a concert to then find it being postponed for another WHOLE year is disappointing in its own, and not onlinecitytickets fault. But then to refuse any form of a refund is absolutely ridiculous. We won’t even be in the state the concert is being held in in 2020. Was told by a customer service rep “If you can’t go sell the tickets not our problem”.
1.3
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#1508273
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OnlineCityTickets - Bait and Switch

Bought tickets that were General Admission Floor. When I got the tickets I noticed they had switched them to balcony nose bleed. I don't trust these guys at all now. It was just blind luck that I noticed the switch, otherwise we wouldn't have been able to join the rest of our party at the event. Let the buyer beware!
#1508041
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OnlineCityTickets - Wanted to cancel upcoming tickets. They wouldn’t let me. Now I want to know my seat numbers because I didn’t get my tickets

Yes I did. I’d like my tickets so I can sell them since they won’t let me cancel
1.8
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Advertised vs Delivered
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#1505876
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OnlineCityTickets - Ripped off with hidden fees

Called and they said sorry...they will not issue a refund. They told me to try and sell the tickets myself, Do NOT use this company! confirmation number 26320011
1.0
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#1502928
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OnlineCityTickets - Earlier shipment date

How can I get my tickets now so I can collect my money for the people I bought them for?
1.0
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Advertised vs Delivered
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Diversity of Products or Services
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#1500540
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OnlineCityTickets - No reaponden

compré con mi visa, 3 tickets para Cirqu do Soleil, con mi visa. Durante el mismo día recibí un correo que cancelaba mis tickets. No pude comunicarme por teléfono ni por correo ni por chat en vivo. No hubo respuesta ni compensación alguna y perdí mis tickets! Nadie sabía porque mis tickets fueron cancelados !
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
#1495213
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OnlineCityTickets - Scammed into *** tickets

I was purchasing Orchestra seats by the time I checked out they were balcony row J worst seat for the same price that I was paying for Orchestra seats. They did a little switch aroo on me biggest scamming company I've ever met
#1491271
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