Contact Information

OnlineCityTickets Phone Numbers

Customer Service:

  • (800) 854-2196
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OnlineCityTickets Email:

Other Info:

Sales: 7:00 AM ‐ Midnight (CST)
Customer Service (for existing orders): 8:00 AM ‐ 8:00 PM (CST)

Help in Social Networks:

Summary of OnlineCityTickets Customer Service Calls

80 TOTAL
CALLS
79% SUCCESSFUL
CONNECTIONS
03:19 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact OnlineCityTickets to Ask about:

Shipping and Delivery Question:

  • “Tickets not delivered” , Review # 1540395
  • “Tickets not delivered nor email confirmation”
  • “I haven't gotten my tickets on flash seat yet.”

Refund Question:

  • “Refund Concert cancelled”

Staff Question:

  • “Complaint about customer service”

Activation/ Cancellation Question:

  • “Cancel my ticket purchase”

Request for Information Question:

  • “How can I get my tickets now so I can collets my money for the prople I bought them for?” , Review # 1500540

Other Question:

  • “No recibí tickets”
  • “Want to know where my tickets are!”
  • “No longer liveing in Kansas City”

OnlineCityTickets Rating Stats

1.2 out of 5 stars
based on 136 reviews
See all 188 reviews

Rating trend

About

OnlineCityTickets FAQ
Top OnlineCityTickets Services

Customer Care, Shipping Service, Review Listing

Top OnlineCityTickets Products

Concert Ticket, Event Ticket, Show Ticket

OnlineCityTickets Pros and Cons

Pros: Early ticket pre-sale, Provided fast service for tickets on web page, Online service, Got tickets fast, Getting nf tickets

Cons: Deceptive sales tactics, This site is basically fraudent, Getting bait and switched and ripped off, Was charged twice the price of the tickets, Unprofessional customer service and fraudulent service claims

Summary

OnlineCityTickets is a provider of entertainment tickets. The company was founded by Justin Wheeler in March 2011. Its headquarters is based in Chicago, Illinois, United States. OnlineCityTickets provides authentic tickets for different events including concerts, theater, and sports. The company also offers last minute services with tickets email or local office pickup. All tickets arrive via UPS carrier before event. The company provides 100% money back guarantee. There is an Event Ticket Insurance option which covers illness, traffic accident, and airline delay reasons with a full refund. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.

OnlineCityTickets reviews and complaints

OnlineCityTickets is ranked 34 out of 252 in Tickets category

Area Served

USA, Canada, Worldwide

Payment Methods

VISAMasterCard

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OnlineCityTickets Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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