Product: Onlinecitytickets Customer Care Clear all filters (9 of 9 reviews match)
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Angry I purchased tickets for myself and my 4-year-old grandson for Monster Jam at Petco Park, January 2019. I paid $78 for VIP parking to have the whole experience be that much smoother for us. When I arrived, 40 minutes early I drove around and around the area in...
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1.0
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Onlinecitytickets Customer Care
I didn't like
  • Ticket deception by omitting specific information
#1455329

OnlineCityTickets - No Human Contact

I'm trying to find out when our tickets will arrive and called the Customer Support Line. Very frustrated that there is no way to talk with a human being. Only a string of recorded options that don't really answer my questions.
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Onlinecitytickets Customer Care
#1435162
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Do not give these people your money. They are a bait and switch company. I got redirected to their site trying to buy tickets and I accidentally paid 2x as much for tickets that haven't even sold out yet. I tried to call and cancel immediately after I placed the order...
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1.0
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Onlinecitytickets Customer Care
I didn't like
  • Getting bait and switched and ripped off
#1259596
WORST EVER! TOTAL SCAM! Never purchased the tickets- wont refund me ! AND charged insane amount of money- $125 for each ticket JUST FOR THE FEE!!! SHUT THIS PLACE DOWN NOW! I was a victim of online fraud- and never purchased these tickets- an old email address i no...
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Onlinecitytickets Customer Care
#1227115

OnlineCityTickets - Big scam

Will not refund your money if you can’t make it. there is no 100% guarantee with this site. Do not buy or use this site they should not even be in business way over price
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Onlinecitytickets Customer Care
#1220161
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OnlineCityTickets - Awful

I accidentally ordered wrong tickets after a few hours I realized it called tried to get money refunded was refused due to not taking out insurance. This happened Jan 18, 2018. Never will I go thru this site again. Overpriced basically they rip u off.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Onlinecitytickets Customer Care
#1172778
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OnlineCityTickets - I never received my email confirmation for the purchase of m

I would like a return phone call or I would like someone to email me the confirmation for my two tickets that I purchased for the concert Avenged Sevenfold in Grand Rapids Michigan on January 14th I would like to print a confirmation off to give to my kids for Christmas
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Onlinecitytickets Customer Care
#1154412
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Resolved
Their "stellar and secure" verification department was apparently asleep for this one. They told me to go through my financial institution. So buyer beware, if you have been charged for tickets that you don't have in hand or didn't buy, Onlinecitytickets will not make...
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1.0
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Onlinecitytickets Customer Care
I didn't like
  • Allowed someone to buy tickets with my stolen credit card
#1141076

OnlineCityTickets - You never talk to a real person

They dibt do refunds i got thr wrong tickets for the wrong day and they didnt give me my refund
Product
Onlinecitytickets Customer Care
#1112117
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